Friends & Family Test -Would you recommend this service to friends and family?
The NHS friends and family test (FFT) is an important opportunity for you to provide feedback on the services that provide your care and treatment. Your feedback will help NHS England to improve services for everyone.
The FFT became available in GP practices on December 1 2014 and then expanded to mental health services and community services on January 1 2015. Other services will offer the friends and family test from April 2015 such as NHS dental practices, ambulance services, patient transport services, acute hospitals outpatients and day cases. The aim is for FFT to become available to everyone using any NHS services.
Your answer is voluntary. But if you do answer, your feedback will provide valuable information for the surgery to celebrate good practice, and identify opportunities to make improvements.
Your answer will not be traced back to you, and your details will not be passed on to anyone. However, if you consent we may publish your comments on our website in an anonymised format. A member of your family or a friend is welcome to answer the question if you are unable to.
Please complete the feedback online or complete a paper form which can be found in the reception area.